Backups Make Everything Better
I have been seeing posts more and more frequently from frustrated users blaming a provider for losing their data. There are numerous scenarios. Sometimes an account is disabled due to being hacked and sending out spam. Other times the user was actively misusing the service. Sometimes the service provider was breached and all of the servers were encrypted with ransomware. Power outages, government seizures and in rare cases, datacenters going up in smoke, can all lead to data loss. But only naive fools believe a service provider will avoid all possible catastrophes.
Whatever the cause, the end result is the same – your data is no longer accessible. It’s easy (and lazy) to blame someone else. Why didn’t they have redundant power? Why didn’t they have better security? Why didn’t they allow temporary access to the data after my server was spamming? Why didn’t they spend thousands of dollars to fight the government subpoena to protect my $7/year service?
You are responsible for your data.
It’s usually in the terms of service, but even if it’s not, that’s the reality. No one cares about your data except you. If it’s important, back it up.
The beautiful thing is when you have automated, periodic backups, would-be disasters become mild annoyances. If your server data is no longer available, you can set up a new server, restore from backups and you’re on your way again with no data loss.
If you don’t back up your data, then you are behaving as if it’s not worth preserving. So please stop whining when it’s gone.

